Privacy Policy for truvionare.com
How we collect, use, and protect your personal information when you use our website
Introduction to Our Commitment
At truvionare.com, we are dedicated to respecting your personal privacy and protecting your information. This policy outlines the details of what data we collect, the reasons for collecting it, and how it is managed in line with Australian privacy requirements.
By using our services, you consent to your data being collected and processed per this Privacy Policy. We explain your rights and our obligations under privacy law so you remain in control of your personal information at all times.
How and What Data We Collect
We collect personal and technical information to improve your experience and deliver relevant content. This data is collected through direct input and automated technologies like cookies.
Direct Data You Provide Us
- • Contact details provided via website forms or email communications
- • Account or profile information you create and update
- • Newsletter or subscription sign-up details supplied voluntarily
- • Feedback or survey responses giving us additional insights
- • Content you submit or share on our platform
Data Collected Automatically Online
- • Browsing history, IP address, and device type detected automatically
- • Log data including the date and time you access our website
- • Cookie and tracking data to enhance your website usage
- • General geographic location inferred from your device
- • Links clicked and navigation patterns observed onsite
How We Use Your Information
We use information to personalise your experience, deliver services, manage the website, and communicate updates relevant to you.
- • To provide requested information or process website enquiries
- • To manage and improve technical functionality of our website
- • For communication such as updates or service-related notifications
- • To personalise website content based on your preferences
- • To analyse usage trends, improving site experience
- • For marketing, subject to consent and opt-out options
- • To respond to feedback and resolve reported issues
Our Commitment: We treat your data as confidential and take reasonable security measures to prevent unauthorised access, complying with Australian laws regarding privacy protection.
Sharing Your Personal Data
We will only share your personal data with third parties when needed for service delivery or under specific legal obligations, and always with appropriate safeguards in place.
Use of Service Providers
Trusted partners may process limited data to provide essential functionalities, analytics, or marketing, but they must also comply with relevant privacy standards.
Legal Compliance and Disclosure
Your information may be disclosed to authorities to comply with applicable laws or legal requirements in Australia.
Anonymous and Aggregated Data
We use aggregate, non-identifiable information for research or performance analysis purposes only.
Your Privacy Rights
You may ask to access, correct, delete, restrict, or transfer your personal data, or object to its use. These rights are aligned with Australian privacy law.
- • Right to obtain a copy of all information held about you
- • Right to request correction of inaccurate details
- • Right to request complete deletion of your account
- • Right to ask for your data in a usable format
- • Right to object to some processing activities
- • Right to request temporary limits on certain data processing
For privacy queries or to exercise your rights, please contact us using the email or phone number listed in this policy.
Safeguarding Your Information
We utilise administrative and technical safeguards to reduce risks of unauthorised access, alteration, or loss of data.
Technical Security Measures
- • SSL encryption for data transmitted between your browser and our servers
- • Secure access management for all administrative accounts
- • Proactive vulnerability monitoring and system updates
- • Firewalls and intrusion detection to limit risks
Organisational Safeguards In Place
- • Staff training in privacy policies and safe data handling
- • Internal protocols for reporting suspected breaches promptly
- • Access restrictions based on role responsibility
- • Regular audits and privacy risk assessments
How Long We Keep Data
Personal data is retained only as long as necessary for its intended use or as legally required. Unneeded data is safely deleted or anonymised.
- • Details held while your account remains active
- • Content and contributions saved until deleted or modified
- • Records of discussions retained for service records
- • Transaction records kept per relevant laws
- • Preference details retained with ongoing consent
You may request erasure or review retention details at any time.
International Data Transfers
If we must transfer personal data outside Australia, we implement safeguards to protect it in line with legal standards, such as contractual clauses.
- • Transfer only for necessary operations or service delivery
- • Data sent to jurisdictions with adequate privacy regulations
- • Binding agreements with foreign service providers in place
- • Ongoing assessment of privacy risks for overseas data transfers
About Cookies and Tracking
We use cookies and similar technologies to enhance functionality, personalise your experience, and analyse site usage. You may update cookie settings as needed.
Types of Cookies We Use
- • Required for website operation and cannot be disabled
- • Help measure and improve website performance
- • Save your choices and enhance your experience
- • Enable specific features and ease of use
Adjust your browser settings to manage cookies or decline non-essential cookies at any time.
How This Policy May Change
We may occasionally update this Privacy Policy. All changes will be posted here and the revision date will reflect the latest version.
- • Website notification banners
- • Email notification to registered users
- • Prominent note in account management sections
- • Direct communications for significant changes
We encourage you to review this policy regularly for updated details.
Contact Information for Privacy
Please direct questions or privacy requests to our email or phone below.
truvionare
255 Broadway, Glebe, NSW 2007 Australia
Phone: +61.7.7165.1249
Email: content@truvionare.com
Last revised on October 23, 2025
Effective from October 23, 2025